Conversion Optimization Services

Boost Your Bottom Line with
Smart Conversion Strategies

What is Conversion Rate Optimization? 

Conversion rate optimization, or CRO, is all about making your website the best it can be at turning visitors into active customers. Think of it like a welcoming committee that not only greets guests but also guides them towards what they’re looking for, making sure they leave happy and fulfilled.

So, how do we do it? It starts with a deep understanding of your visitors’ behavior on the website—what they like, what they don’t, and what might be stopping them from clicking that all-important ‘buy’ or ‘contact us’ button. We use a variety of smart tools like A/B testing, where we compare two versions of a page to see which one performs better.

We also comb through heatmaps and analytics, which show us where people are clicking, how far they’re scrolling, and where they might be getting stuck. With this data, we can tweak your site to make it super user-friendly and rank better in search results. And it’s not just about big changes; even small adjustments in content, layout, or design can make a big difference.

Our job is to make sure every visit to your site has the best chance of becoming more.

Our Process

By strategically refining the website experience based on user behavior and preferences, we can effectively increase your conversions, leading to higher sales, more sign-ups, and improved customer engagement. Here’s how we do it.

Collect Data

We use a variety of analytical tools to collect data so we may understand how visitors interact with your website. We look at where they’re entering your site, which content they’re engaging with and friction points that cause them to bounce and the funnels leading them to conversion.


Once we make changes to the website, we test to see if they result in better performance. We often use A/B testing, where two versions of a page are shown to different segments of website visitors at the same time to see which one performs better.

Identify Problems

Once we collect the data, our next step is to analyze it and identify areas of your website where users are dropping off or not converting. These friction points could be a complicated checkout process, hard-to-find information, or unclear call-to-action buttons.

Analyze Results

After testing, we analyze the data again to see which version of the page achieved a higher conversion rate. We use tools like heat maps to see how far visitors scrolled down the page, which elements they engaged with and where they clicked.

Develop Hypotheses

We formulate hypotheses about what changes might improve the user experience and lead to increased conversions. For example, if the checkout process is too long, our hypothesis might be that reducing the number of steps will increase purchases.

Implement & Test Again

Based on the testing results, we implement the new strategies. We then conduct more testing and analysis to further refine and improve the website’s conversion rate. It’s an ongoing process of testing, iterating, refining and testing again.

Unlock Your Website’s Potential for More Conversions

At Pineapple Digital, we bring digital marketing innovation to the website experience for your customers. We apply a combination of optimization strategies to improve your web traffic conversion rate, including the following: 

  • A/B Testing: Running experiments to compare two versions of a webpage to see which performs better in terms of conversions.
  • Landing Page Optimization: Designing and refining landing pages to increase the conversion rates for specific marketing campaigns.
  • Heatmaps and User Behavior Analysis: Using tools to visualize where users click, scroll, and spend time on a site, providing insights into user behavior and potential friction points.
  • Personalization: Customizing the user experience and content to better align with the interests and past behavior of visitors.
  • Usability Testing: Gathering feedback from real users interacting with the site to identify obstacles and areas for improvement.
  • Segmentation and Targeting: Creating specific strategies for different segments of traffic to optimize for the behaviors and preferences of each group.
  • Conversion Funnel Analysis: Analyzing each step of the conversion funnel to identify and fix drop-off points.
  • Keyword Optimization: Strategically adding keywords and internal linking throughout your website to improve search rankings.
  • Page Speed Optimization: Improving website load times to prevent user drop-off and enhance search engine ranking.
  • Mobile Optimization: Ensuring that websites are fully functional and optimized for mobile devices, considering the growing amount of traffic from smartphones and tablets.

Case Study: Increasing Free Trial Conversions for SaaS Client

Campaign Objective:

A SaaS client in the physical security industry sought to increase free trials through their website. We conducted a customer journey analysis of their site and identified an opportunity to guide each of their two target audiences through a streamlined conversion process with specific content based on their pain points and business needs. 


Using the data, we created separate landing pages for each audience and added them to the main navigation. We curated content, case studies, product features and pricing specific to each audience in the design of the pages–leading them ultimately to free trial. In a few months, the two pages were converting at rates of 30% and 18%, respectively, compared to the previous highest performing landing page at just 4%. Free trials increased 13% in total. 

Increase Web Conversions and Grow Your Business